Can I contact you directly or do I need to contact our doctor first?

Our referrals come from many different sources including parents, physicians, teachers, and other clinicians. A referral is not necessary. Give us a call and we are happy to discuss how we may help.

What should I bring to my first appointment?

Please be sure to bring a valid photo id, insurance card(s), as well as any recent neuroimaging reports (e.g. MRI, CT scan, EEG, etc.), IEP (if in school and applicable), prior psychological or neuropsychological evaluation reports, and completed New Patient Paperwork.

Click here to download the New Patient Paperwork packet. 

What does the testing process look like?

There are three parts to the testing process

*Before your first appointment please arrive 30 minutes early if you have not completed intake paperwork. If you have completed the intake paperwork, please arrive 15 minutes before so the doctor has time to review.

1. The first appointment is the Diagnostic Interview. During this session, the doctor will discuss your concerns, review your and your family’s history, and determine which testing batteries will best support in providing an accurate diagnosis and recommendations. We encourage parents/guardians along with their children and caregivers (e.g., parents, adult children, or others) to attend with the patient’s permission.

   Many insurance plans require pre-certification for testing appointments and certain tests after the Diagnostic Interview. Because of this, your testing appointments may be scheduled at the end of your first visit. The time between appointments varies depending on your insurance’s approval process. Some patients and diagnoses need only one appointment, while others may require several — this will be reviewed with you when scheduling. If you are not using insurance and are self-pay, we can more promptly schedule testing appointments. *Please note our clinic does not currently accept insurance, patients who are self-paying can typically have their testing appointments scheduled more promptly.

2. The second appointment is the Testing Session. Depending on individual needs, this session may take place over one day or be spread across multiple days. During this time, the patient will complete a series of comprehensive neuropsychological and psychological tests, as well as questionnaires, designed to evaluate various areas such as cognitive functioning, memory, attention, emotional well-being, and other relevant skills. These assessments provide the doctor with a detailed understanding of strengths and challenges, which helps guide an accurate diagnosis and informs recommendations for treatment, therapy, or accommodations. The testing is structured to ensure the patient is comfortable and supported throughout the process.

3. The third appointment is the Feedback Session, which usually takes place after all testing has been completed and the report has been finalized. During this session, the doctor will review the results of your testing in detail, explaining what the findings mean for your specific situation. This is also an opportunity for you and your family to ask questions, discuss concerns, and gain a clear understanding of any diagnoses or recommendations. The doctor will provide guidance on next steps, strategies, and interventions based on the results, and will ensure that you leave the session with a comprehensive understanding of the outcomes and any suggested follow-up.

Should my child be present for the first appointment?

For children under 13, we recommend that the child be present for the first appointment while the parent or guardian is meeting with the doctor. This provides opportunity for the doctor to make behavioral observations of the patient, further enabling the doctor to ensure we are selecting and administering the most appropriate testing batteries.

For adolescent patients that are 13 years and older, we recommend the parent(s)/guardian(s) be present for the first appointment; however, consent from the patient is required for the parent(s)/guardian(s) to participate in the Diagnostic Interview process.

Are parents and caregivers present during the testing process?

During the testing appointments, the patient will be working under the supervision of the doctor, either one-on-one or on their own. In order to obtain the most accurate results, it is important to ensure that the patient is working to their highest potential and avoiding outside distractions or pressure. As a result, parents/guardians/caregivers are welcome to stay in our waiting room during the testing appointments, or to drop off and leave a phone number to be reached at when testing is approaching completion. 

When will I receive the report?

The interpretation process is thorough, combining information from the patient’s history, the Diagnostic Interview, and the results of the tests. Most evaluation reports are ready within about 3-4 weeks of the final testing session. Once the report is complete, our staff will reach out to the patient (or their designated representative) to share the results and arrange the most convenient way to receive the report, whether by in person, mail, email, or fax.

What happens after I receive the report?

The report will contain the patient’s relevant history, tests administered and results, diagnosis, and recommendations. Patients and their families are encouraged to attend the feedback session after reviewing the report to have questions answered and clarified. In most cases, the evaluation report will also be sent to the referring physician in order to coordinate the patient’s care. The referring physician may also contact the patient to schedule an appointment to review results directly.

*At our clinic, we believe in continued support and care for our patients and their families. We understand that needs can change over time, and we are here to address any new questions, challenges, or concerns as they arise. When appropriate, we offer reevaluations to ensure that recommendations, strategies, and guidance continue to meet the patient’s evolving needs. Our goal is to provide ongoing guidance and support so that families feel confident and empowered every step of the way.

What if I do not complete testing?

We are understanding that issues may arise due to any number of reasons and we are committed to helping patients in any way. If a patient is unable to, discontinues, or chooses to not return to complete all of the testing, but has completed a portion, then the doctor will utilize the limited information available. The patient remains responsible for all charges related to the portion of testing that was completed.